Southwest Airlines

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Southwest Resumes Flying After Nationwide Grounding

Tech glitch briefly kept planes from flying, but now many flights are delayed

(Newser) - Southwest has resumed flights after all were briefly grounded Tuesday morning because of a tech glitch. Those flying on the airline can expect delays, however: Roughly 40% were behind schedule as of noon, reports USA Today . The company's explanation for the snafu: "Early this morning, a vendor-supplied firewall...

Southwest's Meltdown Doesn't Hurt CEO's Bottom Line

Robert Jordan's compensation for 2022 topped $5M

(Newser) - Southwest Airlines CEO Robert Jordan's compensation nearly doubled last year to $5.3 million after being promoted to the top job during a year that ended with massive flight cancellations that will cost Southwest more than $1 billion. Southwest disclosed in a proxy filed Thursday that the estimated value...

Another Not-Great Run for Southwest
Southwest Cannot
Catch a Break
Mar 6, 2023 12:25 PM CST

Southwest Cannot Catch a Break

One engine on fire out of Cuba, and one pretty harrowing flight diverts to Myrtle Beach

(Newser) - Southwest is really having a sub-par time of it lately. The airline that can catch no breaks continued its run of catching no breaks with a pair of incidents in recent days that are keeping its public-relations department hopping:
  • To get the weekend off to a rocking start, a Southwest
...

Woman Dies After a Fall on Southwest Airlines' Jet Bridge

Gaby Assouline was paralyzed from the neck down

(Newser) - In February of last year, Gaby Assouline was boarding a Southwest Airlines flight when her electric wheelchair hit a junction on the jet bridge and flipped over, throwing her from the chair, her family says. Nearly a year later, the 25-year-old is dead. Assouline's family says she landed on...

The Ice Man Groundeth 1K Flights in Texas

Southwest is not having a particularly cheery day again

(Newser) - Winter weather brought ice to Texas and nearby states Tuesday, causing the cancellation of more than 1,300 flights and delaying nearly as many more. Numerous auto collisions were reported in Austin, with at least one fatality. In Travis County, Texas, which includes Austin, police and sheriff’s deputies have...

American, Southwest Post Drastically Different Q4 Stats

American sees a profit of $803M; Southwest takes $220M loss after a chaotic December

(Newser) - American Airlines offered more proof Thursday of the recovery in air travel, posting a better-than-expected profit for the fourth quarter, while Southwest Airlines lost money because of massive flight cancellations last month. Southwest said it also expects another loss in the first quarter, though it added it was encouraged by...

Southwest Offers Passengers 'Goodwill Gesture' After Holiday Chaos

Those affected by delays, cancellations are being given 25K frequent flier points

(Newser) - After chaos over the holidays disrupted travel for more than a million Southwest Airlines passengers, CEO Bob Jordan said "there's just no way almost to apologize enough." On Tuesday, the airline reached out with what it called a "gesture of goodwill"—25,000 frequent flyer...

Southwest CEO: 'No Way to Apologize Enough'

Airline returns to a relatively normal day of flying on Friday

(Newser) - Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with more than a million passengers who missed flights during the holidays, and many of whom are still missing luggage. The Dallas carrier, which had canceled thousands of flights every day this...

Southwest Resuming Normal Flight Schedule Friday

After 3 days of chaos

(Newser) - The Southwest travel nightmare might be near an end. The airline plans to operate a full schedule on Friday after canceling roughly two-thirds of its flights over the last three days, reports the Wall Street Journal . That amounts to about 15,000 canceled flights in a busy travel week, with...

United, American Cap Fares to Help Southwest's Stranded

Other airlines also try to accommodate customers left high and dry by thousands of nixed SW flights

(Newser) - Amid travel woes involving Southwest Airlines ' customers this holiday week, two other major airlines are trying to mitigate the mess. CNN Business reports that United Airlines and American Airlines are limiting how much it costs to fly to and from certain cities on their own flights to help the...

Pete Buttigieg Gives Southwest CEO a Warning

Airline could face fines if legal obligations to customers are not met

(Newser) - The Department of Transportation had warned it was looking into Southwest Airlines' massive problems over the last few days, and on Tuesday the department's secretary said he's offered a personal warning to the airline's CEO. "I made clear that our department will be holding them accountable...

Southwest Still Running Only a Third of Flights
A Look at Why Southwest
Is in Such a Mess
the rundown
Dec 27, 2022 2:28 PM CST

A Look at Why Southwest Is in Such a Mess

Airline is operating only about a third of its schedule for the coming days

(Newser) - On Monday, Southwest Airlines canceled a staggering 71% of its flights . Tuesday is pretty much the same—and Wednesday and Thursday likely won't be much better. The airline had scrapped about 62% of its flights on Tuesday and plans to keep the cuts in place through at least Thursday,...

Number of Canceled Southwest Airlines Flights Is Pretty Wild

Carrier canceled 71% of its flights Monday

(Newser) - Travelers were dealing with flight delays and cancellations Monday, perhaps not surprising given the combination of holiday travel and the wild weather impacting much of the US. The shocking part? Just how massive a share of the flight cancellations Southwest Airlines accounted for. As CNN and NPR report, flight tracking...

Southwest Pilot's Warning Was an Odd One

It wasn't about turbulence or an overbooked flight, but a passenger sending nude pics

(Newser) - What happens in Texas apparently doesn't stay in Texas, because what took place on one Southwest Airlines flight getting ready to fly to Mexico is now making headlines all over the globe. That's thanks to a now-viral TikTok video taken by Teighlor Marsalis, who tells CNN she recorded...

Best US Airlines in 2022
The Best
US Airlines,
Ranked
Aug 23, 2022 2:18 PM CDT

The Best US Airlines, Ranked

The Points Guy crowns Delta as king

(Newser) - The Points Guy website is out with its annual ranking of US airlines, and Delta comes out on top by a rather comfortable margin. The top-10 ranking takes into account all the factors you'd expect—on-time flights, cancellations, general reliability, cost, scheduling, frequent-flier perks, and more. Here are the...

Extra-Hard Landing Leads to Unusual Flight Attendant Injury

Crew member on Southwest flight suffered broken back during rough touchdown in California

(Newser) - A Southwest Airlines flight attendant suffered a compression fracture to a vertebra in her upper back during a hard landing last month in California, according to federal safety investigators. The National Transportation Safety Board said the impact of landing was so hard that the flight attendant thought the plane had...

Southwest Pilots Protest in Dallas Over Fatigue, Stress

It's the latest sign that all is not well in the airline industry

(Newser) - More than 1,300 uniformed Southwest Airlines pilots gathered at Dallas Love Field airport on Tuesday to protest working conditions. Per Business Insider, the pilots belong to the Southwest Airlines Pilot Association, a union representing nearly 10,000 aviators. They held signs that read, "Southwest’s operation: From first...

Sentencing in Flight Attendant Assault a 'Very Strong Message'

Vyvianna Quinonez gets 15 months in prison for punching Southwest crew member in face

(Newser) - A California woman who punched a Southwest Airlines flight attendant in the face during a flight, breaking her teeth, has been sentenced to 15 months in federal prison. Vyvianna Quinonez was also ordered Tuesday by the federal judge in San Diego to pay nearly $26,000 in restitution and a...

Airline Fills Fare Gap With New Category

Wanna Get Away Plus level is marketed toward business travelers

(Newser) - Southwest Airlines will add a fourth fare category as part of changes designed to attract more business travelers and boost revenue. The new fare level will be priced higher than Southwest's cheapest tickets but below the airline's top two fare categories. Southwest executives think this will fill the...

Flight Attendants' Union Peeved by Southwest Move

It doesn't want to see the resumption of alcohol sales on flights

(Newser) - Southwest Airlines will resume alcohol sales on most of its flights this month following a nearly two-year hiatus. COO Mike Van de Ven said last week that the resumption would likely come late in the first quarter or early in the next quarter, per CNBC . The date is now confirmed...

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